Hauler Issues

How do I report a problem with my Hauler or my Job?

Curb-It is committed to providing you with exceptional service. You may Contact Us through the Curb-It app, or clicking Submit a Request in the upper right corner of this page, or by going to support.

How do I submit a complaint?

Curb-It is committed to providing you with exceptional service. You may Contact Us through the Curb-It app, or click Submit a Request in the upper right corner of this page, or by going to support.

What if the Hauler and I disagree about the Job?

Curb-It is committed to providing you with exceptional service. 

If the Job was not completed to your satisfaction, please use Contact Us through the Curb-It app, or clicking Submit a Request in the upper right corner of this page, or go to support.

What if I am not satisfied with the service I received?

Curb-It is committed to providing you with exceptional service.

If the Job was not completed to your satisfaction, please use Contact Us through the Curb-It app, or clicking Submit a Request in the upper right corner of this page, or go to support. We will review the Job and follow up with you and the Hauler.

What if the Hauler is running late?

The Hauler should contact you if he or she is running late. You can use Chat within the app to contact the Hauler. We apologize for the inconvenience.

What if the Hauler never showed up?

Curb-It is committed to providing you with exceptional service. You may Contact Us through the Curb-It app, or clicking Submit a Request in the upper right corner of this page, or by going to support. We are sorry for the inconvenience. We will work to remedy the situation.